Synchronous 

asynchronous _signal

Metadata repository

Primitive data elements

Composite data elements

business policy, directive, broadly

business rule specific, testable directive

Definition rules (can only be misapplied)

Behavioral rules (can be violated)

override by authorised actor, with explanation, with no active enforcement

Business Rules Catalogue

Model

Mactrices

Diagram

People & roles

Rationale (scope model, root cause analysis)

Activity flow (use case, user stores, processes)

Capability (functions)

Data & information (Data dictionary, Glossary, interface)

attributes: prioritisation, value, source

Notations (UML, informal)

Requirements architecture:

use case or documentation-depending on requirements of stkhldrs

Verify (quality like typo, grammatical inconsistency, text elusive) & validate(value) could be done simultaneously

Chnage strategy

Business case

Business case

Cost & benefit

Need assess

Desired outcome

Assesss alternatives

Recommend solution

Decision analysis ( modeling)

Decision matrices

Decision node, chance node, terminator 

Also depending on other factors 

Trade-offs:

assign weights based on relative importance 

Functional decomposition   

WBS=Work Breakdown Structure   

Level: just enough     

Simplify measure and estimate   

Scope Model

In, out, both

Context diagram (Data Flow Diagram)

Reflects out of scope

Use case diagram

UML-defined

SMART=specific, measurable, achievable, relevant, time-bound

Tco=total cost of ownership

roi=return on investment

trade-off

Against source info

Against other-multiple elicitation

Any stkhldr

Observation:

job shadowing

A (noticeable) / P (unnoticeable)

Reassure non-judgemental attitude

Pro:

realistic and practical

Con:

disruptive and threatening

altering work practices while being observed

N/A for knowledge-based activities

Prototype

Throw-away: scribing on the whiteboard

Evolutionary or functional

Pro:

visual representation for the future state (requirements / designs)

vertical (Storyboarding) / horizontal prototype

Con:

bog down the discussion of how rather than what

unrealistic expectations

focus too mucn on design specification

Survey

target level

pre-survey, post-survey

test and fine-tuning

Pro:

Collect information from a larger audience

Con:

Response rates low

Ambiguous questions-Follow-up queries

Workshops

BS (creative thinking) / FG (qualitative) / WS (gather a group of stkhldrs attended by sme)

facilitator-moderator, scribe

pre-workshop interviews

Ground rules:

off-topic discussion shall be held in check

Pro:

achieve agreement

mutual understanding

Con:

difficult to schedule due to stkhldr's availability

Brainstorming

Foster creative thinking (6-8 persons)

Expection, criteria

Wrap-up (reduction)

nonjudgmental nature

interpersonal politics may impede the effectiveness

Collaborative Games

Affinity map

Focus Group

qualitative research (6-12)

pre-qualified / homogeneous heterogeneous

user discussion

Transcribe and report

Pro:

Save times

Con:

may not be consistent with actual behaviour

Tough to schedule

Vocal participant could sway the results

Interviews

one on one or in group

structured / unstructured

Open-ended / closed queries

Interview FLOW

maintain focus-active listening

take notes or record properly

closing;

summerise the session

Pro:

non-verbal behaviour

Opinion expressed in private

Con:

Resulting documentation subject to the interviewer's own interpretation

Desired outcome-one or more elicitations

Capture outcomes for later reference

Document analysis

Existing documents

Synthesise

Set up logistics

Prepare-conduct-confirm

elicitate-to call forth something latent or potential

Workshops

Indicator-specific numerical, use proxies

Metric-quantifiable level at a specified point in time, a threshold or a range

bureaucratic metrics X

Performance analysis

leverage exisiting or elicit

Centre of excellence

Preventive:

Corrective:

Improvement:

Breadth & depth of information provided

Needs of stkhldrs

Reuse:

repository accessible to other BAs

Attributes to describe requirements