Agile-iteration-just enough, just in time
Prective-requirement are define at a rather early stage-deliverables at the final stage
Agile-iteration-just enough, just in time
Prective-requirement are define at a rather early stage-deliverables at the final stage
敏捷视角
持续改进完成
沟通过程中随时随地可以发生
Kano分析
1不提供时无所谓,提供了意料之外服务时 满意度超出期望(以后每次送 不送就特别失望~)
2满意程度与做的多少存在比例关系
3基本满意度曲线